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Telehealth · Med Spa Software

Best Telehealth for Med Spas

Compiled by MedSpaSoftwares · Updated September 2026

Virtual-visit platforms medspas use for consults, Good Faith Exams, and remote patient communication — both medspa-specific and general telehealth infrastructure.

MedSpaSoftwares scored 10 companies in Telehealth against a published, weighted rubric. Qualiphy leads with a score of 79.6/100. Every company on this list, including #1, carries at least one flagged consideration — see the full profile below for what it is.

No company can pay for a higher score or a better position on this page.
79.6/ 100
#1 Overall

Qualiphy

Scored September 2026 · Re-verified on a rolling cycle

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✓ Published framework

Our ranking methodology

No company can pay for a higher score or a better position. Every company in this category is measured against the same weighted rubric.

25%
HIPAA & Data Security
20%
State Licensure Coverage
18%
Speed & Patient Availability
15%
Pricing Model
12%
EMR / Practice Management Integration
10%
Platform Reliability & Uptime
Scoring limits

Scores are shown out of 100 for readability (raw weighted scores are calculated on a 0-10 scale per criterion). Every ranked company, including #1, is required to carry at least one published consideration, so a flawless-looking entry doesn't exist by omission.

Sources

Facts are pulled from G2, Capterra, Trustpilot, BBB, and vendor-published pricing pages, cited on each entry. Where a claim is vendor-only or unverified, we say so rather than presenting it as confirmed.

✓ No paid placement
✓ Same weighted rubric
✓ Sourced facts
✓ Consideration required
The ranking · Top 10

The Best Telehealth for Med Spas

Each column is one of the weighted criteria above, scored 0–10. Scroll right to see every criterion.

RankCompany
25%
HIPAA & Data Security
20%
State Licensure Coverage
18%
Speed & Patient Availability
15%
Pricing Model
12%
EMR / Practice Management Integration
10%
Platform Reliability & Uptime
Score
1Qualiphy8.07.59.09.07.06.579.6
2SpaKinect8.58.09.05.58.56.077.9
3Teladoc Health9.09.57.04.07.09.077.5
4Amwell9.09.07.02.57.58.574.4
5Doxy.me8.54.06.09.56.08.570.0
6SimplePractice8.05.06.08.07.57.569.3
7VSee8.06.06.57.06.06.067.4
8Updox8.05.06.06.58.07.067.1
9Fresh Clinics7.57.06.06.06.56.566.9
10Klara8.05.06.06.08.07.566.9

Full profiles

79.6/ 100
#1 of 10

Qualiphy

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Qualiphy ranks #1 in Telehealth with a score of 79.6/100, driven by Pay-per-consult.

Category scores (0–10): HIPAA & Data Security 8.0 · State Licensure Coverage 7.5 · Speed & Patient Availability 9.0 · Pricing Model 9.0 · EMR / Practice Management Integration 7.0 · Platform Reliability & Uptime 6.5

Strengths: The clearest strength: Pay-per-consult.

Weaknesses: Worth checking before you commit: Serves 48 states + DC, excludes AL/MS, No independent reviews found, and founded 2023.

Our Take: The top score here is real, but serves 48 states + DC, excludes AL/MS is worth confirming directly with Qualiphy before you treat the ranking alone as the final word.

Why it ranked #1: Ranked #1: the highest weighted score in this category (79.6/100) across all 6 criteria.

77.9/ 100
#2 of 10

SpaKinect

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SpaKinect ranks #2 in Telehealth with a score of 77.9/100, driven by 100% HIPAA-compliant, Covers 37 states + DC, and 31-sec avg connection time.

Category scores (0–10): HIPAA & Data Security 8.5 · State Licensure Coverage 8.0 · Speed & Patient Availability 9.0 · Pricing Model 5.5 · EMR / Practice Management Integration 8.5 · Platform Reliability & Uptime 6.0

Strengths: Strengths include 100% HIPAA-compliant, Covers 37 states + DC, 31-sec avg connection time, 4.6 rating on Trustpilot, W-2 employed providers, PSO integrated in every GFE, and founded 2012.

Weaknesses: The one thing worth checking before you commit: No G2/Capterra reviews found.

Our Take: A defensible pick if no G2/Capterra reviews found isn't a dealbreaker for your practice, but it sits 1.7 points behind the category leader.

Why it ranked #2: Ranked #2: 77.9/100, 1.7 points behind #1 (Qualiphy) — most of that gap traces to Pricing Model.

77.5/ 100
#3 of 10

Teladoc Health

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Teladoc Health ranks #3 in Telehealth with a score of 77.5/100, driven by HITRUST-certified since 2017, enterprise scale and Nationwide licensed-physician network.

Category scores (0–10): HIPAA & Data Security 9.0 · State Licensure Coverage 9.5 · Speed & Patient Availability 7.0 · Pricing Model 4.0 · EMR / Practice Management Integration 7.0 · Platform Reliability & Uptime 9.0

Strengths: Strengths include HITRUST-certified since 2017, enterprise scale and Nationwide licensed-physician network.

Weaknesses: Worth checking before you commit: General telehealth giant, not medspa-focused and Capterra only 2.5/5, 91 reviews.

Our Take: A defensible pick if general telehealth giant, not medspa-focused isn't a dealbreaker for your practice, but it sits 2.1 points behind the category leader.

Why it ranked #3: Ranked #3: 77.5/100, 2.1 points behind #1 (Qualiphy) — most of that gap traces to Pricing Model.

74.4/ 100
#4 of 10

Amwell

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Amwell ranks #4 in Telehealth with a score of 74.4/100, driven by Claims HIPAA and state-regulation compliance.

Category scores (0–10): HIPAA & Data Security 9.0 · State Licensure Coverage 9.0 · Speed & Patient Availability 7.0 · Pricing Model 2.5 · EMR / Practice Management Integration 7.5 · Platform Reliability & Uptime 8.5

Strengths: The clearest strength: Claims HIPAA and state-regulation compliance.

Weaknesses: Worth checking before you commit: General telehealth platform, not medspa-specific, G2 rating exists, only 1 review, and Reviewer reports frequent dropped calls.

Our Take: A defensible pick if general telehealth platform, not medspa-specific isn't a dealbreaker for your practice, but it sits 5.2 points behind the category leader.

Why it ranked #4: Ranked #4: 74.4/100, 5.2 points behind #1 (Qualiphy) — most of that gap traces to Pricing Model.

70.0/ 100
#5 of 10

Doxy.me

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Doxy.me ranks #5 in Telehealth with a score of 70.0/100, driven by G2 4.5/5, 98 reviews, strong and HIPAA BAA plus FIPS 140-2 encryption.

Category scores (0–10): HIPAA & Data Security 8.5 · State Licensure Coverage 4.0 · Speed & Patient Availability 6.0 · Pricing Model 9.5 · EMR / Practice Management Integration 6.0 · Platform Reliability & Uptime 8.5

Strengths: Strengths include G2 4.5/5, 98 reviews, strong and HIPAA BAA plus FIPS 140-2 encryption.

Weaknesses: Worth checking before you commit: General telehealth, not medspa-specific and No own licensure network, BYO provider.

Our Take: A defensible pick if general telehealth, not medspa-specific isn't a dealbreaker for your practice, but it sits 9.6 points behind the category leader.

Why it ranked #5: Ranked #5: 70.0/100, 9.6 points behind #1 (Qualiphy) — most of that gap traces to State Licensure Coverage.

69.3/ 100
#6 of 10

SimplePractice

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SimplePractice ranks #6 in Telehealth with a score of 69.3/100, driven by G2 4.1/5, 129 reviews and Explicit HIPAA-compliant messaging/scheduling/EHR.

Category scores (0–10): HIPAA & Data Security 8.0 · State Licensure Coverage 5.0 · Speed & Patient Availability 6.0 · Pricing Model 8.0 · EMR / Practice Management Integration 7.5 · Platform Reliability & Uptime 7.5

Strengths: Strengths include G2 4.1/5, 129 reviews and Explicit HIPAA-compliant messaging/scheduling/EHR.

Weaknesses: Worth checking before you commit: Reviewers cite added fees and Limited third-party integrations noted.

Our Take: A defensible pick if reviewers cite added fees isn't a dealbreaker for your practice, but it sits 10.3 points behind the category leader.

Why it ranked #6: Ranked #6: 69.3/100, 10.3 points behind #1 (Qualiphy) — most of that gap traces to Speed & Patient Availability.

67.4/ 100
#7 of 10

VSee

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VSee ranks #7 in Telehealth with a score of 67.4/100, driven by Holds FedRAMP High Authority to Operate and Signs HIPAA BAA on paid plans.

Category scores (0–10): HIPAA & Data Security 8.0 · State Licensure Coverage 6.0 · Speed & Patient Availability 6.5 · Pricing Model 7.0 · EMR / Practice Management Integration 6.0 · Platform Reliability & Uptime 6.0

Strengths: Strengths include Holds FedRAMP High Authority to Operate and Signs HIPAA BAA on paid plans.

Weaknesses: Worth checking before you commit: G2 3.9/5, only 15 reviews and Reviewers report call lag, disconnections.

Our Take: A defensible pick if g2 3.9/5, only 15 reviews isn't a dealbreaker for your practice, but it sits 12.2 points behind the category leader.

Why it ranked #7: Ranked #7: 67.4/100, 12.2 points behind #1 (Qualiphy) — most of that gap traces to Speed & Patient Availability.

67.1/ 100
#8 of 10

Updox

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Updox ranks #8 in Telehealth with a score of 67.1/100, driven by G2 4.4/5, 103 reviews, HIPAA-compliant fax/text/video messaging, and EHR integration praised, needs manual mapping.

Category scores (0–10): HIPAA & Data Security 8.0 · State Licensure Coverage 5.0 · Speed & Patient Availability 6.0 · Pricing Model 6.5 · EMR / Practice Management Integration 8.0 · Platform Reliability & Uptime 7.0

Strengths: Strengths include G2 4.4/5, 103 reviews, HIPAA-compliant fax/text/video messaging, and EHR integration praised, needs manual mapping.

Weaknesses: The one thing worth checking before you commit: Reviewers report slowness, price increase.

Our Take: A defensible pick if reviewers report slowness, price increase isn't a dealbreaker for your practice, but it sits 12.5 points behind the category leader.

Why it ranked #8: Ranked #8: 67.1/100, 12.5 points behind #1 (Qualiphy) — most of that gap traces to Speed & Patient Availability.

66.9/ 100
#9 of 10

Fresh Clinics

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Fresh Clinics ranks #9 in Telehealth with a score of 66.9/100.

Category scores (0–10): HIPAA & Data Security 7.5 · State Licensure Coverage 7.0 · Speed & Patient Availability 6.0 · Pricing Model 6.0 · EMR / Practice Management Integration 6.5 · Platform Reliability & Uptime 6.5

Strengths: No independently distinguishing strength surfaced in our research for Fresh Clinics beyond its overall score.

Weaknesses: Worth checking before you commit: Claims full EMR integration, vendor site only, Claims fast turnaround, no hours given, No state coverage count published, and No independent reviews found.

Our Take: A defensible pick if claims full EMR integration, vendor site only isn't a dealbreaker for your practice, but it sits 12.7 points behind the category leader.

Why it ranked #9: Ranked #9: 66.9/100, 12.7 points behind #1 (Qualiphy) — most of that gap traces to Speed & Patient Availability.

66.9/ 100
#10 of 10

Klara

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Klara ranks #10 in Telehealth with a score of 66.9/100, driven by G2 4.6/5, 112 reviews, highest found, Explicitly marketed HIPAA-compliant, and Pricing requires custom sales quote.

Category scores (0–10): HIPAA & Data Security 8.0 · State Licensure Coverage 5.0 · Speed & Patient Availability 6.0 · Pricing Model 6.0 · EMR / Practice Management Integration 8.0 · Platform Reliability & Uptime 7.5

Strengths: Strengths include G2 4.6/5, 112 reviews, highest found, Explicitly marketed HIPAA-compliant, Pricing requires custom sales quote, and Reviewers note gaps to full EMR.

Weaknesses: No specific caution surfaced in our research for Klara yet — that reflects the current state of the evidence, not a clean bill of health.

Our Take: A solid option 12.7 points behind the category leader, with no specific caution in our research so far — worth a closer look if the leader doesn't fit your practice.

Why it ranked #10: Ranked #10: 66.9/100, 12.7 points behind #1 (Qualiphy) — most of that gap traces to Speed & Patient Availability.

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